1.Withdrawals can be made from inside our Client Area Portal. Not all withdrawals made will be reflected in your Trading Account immediately. Refer to the withdrawal methods available on the Withdrawal Page of our website for more information.
2.To comply with Anti-Money Laundering/Counter-Terrorism Financing Rules and regulations, Vida Markets will only process withdrawals to the same account (e.g. bank, credit/debit card, alternative payments account, etc.) that was used to deposit the funds. At its direction, Vida Markets reserves the right to reject instruction to process return of funds to a different account without providing reasons. Additional information and documents may be required from the client.
3.Withdrawals are generally processed within 24 hours. Depending on the withdrawal method chosen, it can take between 1 to 10 business days for you to receive your funds. The company cannot be held liable for any deposit / withdrawal processing delays that are caused by the payment systems.
4.Withdrawals via bank wire require between 3 to 10 business days to complete. While we do not charge any fees, you may still need to pay other charges made by the banks and any intermediaries involved at your expense. In general, an international bank wire transfer costs around USD25.
5.Trading profits or any account balance exceeding the initial deposit made by the client will generally be refunded via Bank Transfer.
6.Clients acknowledge they may be required to provide information and/or documents on the source(s) of the funds and/or source of wealth in general when processing a withdrawal request or at any time during their journey with Vida Markets. Vida Markets reserves the right to refuse to process a withdrawal request where a client does not provide all required information and/or where Vida Markets has reasonable concerns that doing so may result in breaches of the anti-money laundering and counter-terrorism financing laws and regulations.
7.Clients acknowledge Vida Markets does not guarantee a recall of a financial transaction under any circumstances and that Vida Markets is not liable for any losses suffered as a result of providing incorrect instructions/details of the destination account.
8.Vida Markets reserves the right to refuse to process a withdrawal request if it has reasonable grounds to believe that the trading account may result in deficit or cause the account to fall below the margin requirements.
9.Vida Markets reserves the right to refuse to process a withdrawal request if it has reasonable grounds to believe that the trading account may turn into a negative balance after the withdrawal request is processed or if the trading account is subject to a charge-back investigation.
